What is Google Business Profile management software?
It is a tool that connects to your Google account and lets you look after one or many Google Business Profiles from a single place. In Local Optics that means a searchable list of every location, the status Google reports for each, alerts when a profile changes, a change log, performance figures, and control over who on your team can see each location.
How many locations can I manage?
Self-serve plans cover 1, 10, 20, 40 or 70 enabled Google Business Profiles, with custom pricing above that. You can connect accounts holding more locations than your plan allows and enable only the ones you want to manage.
Can I connect more than one Google account?
Yes. An organization can connect as many Google accounts as it needs, and locations from all of them appear in one list. Location groups in an account are shown as folders.
Will Local Optics change anything on my profiles when I connect?
No. Connecting only reads your locations. Nothing is synced from a location until you enable it, and nothing is changed on Google unless someone on your team posts, uploads or edits.
Can I edit my business information from Local Optics?
Yes, once editing has been switched on for your account by our team. You can then update the name, categories, address, service area, hours, special hours, phone numbers, website, description, labels and opening date, and each change is sent to Google when you save. Attributes, services, products and menus are edited in Google.
What happens when Google changes my profile?
The location is marked "Updated by Google", a banner names the fields that changed, and the people who asked for alerts on those fields are told by email or text. The change is recorded in the change log. To accept or dispute it, you follow the link to your Google Business Profile dashboard.
Can I track a business I don't manage?
Yes. An admin can add any business by its Google Maps link, its name or a keyword. These locations show public data only: posting, photo uploads and editing need a connected Google account. They don't count toward your plan's location limit.
How quickly do changes show up?
Locations are synced regularly in the background through the day, and you can press Sync on an account or a location at any time. Changes appear after the next sync rather than the instant they happen.